Help Centre

Expression of Interest

If none of the dates we have set suits you, you can register your interest for the course to let us know what modules you are interested in. We will add more sessions according to the number of expressions of interest we receive.

Couldn't find a suitable date for your training?

FAQ's

Registration

How does Solutions Plus Training protect my privacy?

Where do I find more information about withdrawal and refunds?

Will my fees be refunded if I cancel?

I need to cancel my registration for a module, what do I do?

Can I register by mailing an application form to you?

How do I register for a module?

Payment

Do you store my credit card details?

Is the online payment secure?

How do I pay for the module?

When do I need to pay for the module?

Training Program and Modules

Will I get a hard copy of the Motor Accidents, Part 6: Permanent impairment or the NSW workers compensation guidelines 4th edition?

Are copies of the AMA Guides to the Evaluation of Permanent Impairment, 4th and 5th Editions included in the module fee?

Which modules are Instructor-Led Training?

Which modules are Self-Paced Learning?

I have already completed the Core module. Do I need to re-take this module?

Do I need to complete the Core module before completing a specialty module?

Do I need to download software for the online webinars?

Competency Based Assessment

Will I have to complete an assessment for each module?

What will the final assessment include?

Will I receive feedback if my assessment submission is deemed unsatisfactory?

How many times can I submit the assessment for a module?

What happens if I fail the final questionnaire or the retesting case study twice?

Will I need to pay again to re-attend the module?

Approval

Does the course cover both Worker Compensation and the Motor Accident Scheme (CTP)?

I have successfully completed the core and a specialty module. Am I automatically approved to be a trained assessor to evaluate permanent impairment (workers compensation) and/or authorised health practitioner
to give evidence (motor accidents)?


Does the course cover both Worker Compensation and the Motor Accident Scheme (CTP)?

I have successfully completed the core and a specialty module. Am I automatically approved to be a trained assessor to evaluate permanent impairment (workers compensation) and/or authorised health practitioner
to give evidence (motor accidents)?


Support and Manuals

I want to submit a complaint, how do I do it?

I am having troubles navigating the online Learning Management system. How do I get help?

I need help with the registration and payment process, how do I get it?

Still have questions?

Please be reminded that general inquiries regarding claims, specific legislation or the process for listing as an assessor should be referred to the State Insurance Regulatory Authority (SIRA).

For enquiries regarding any other administrative or academic matter, please send us an email here

Alternatively, contact us at:

Address

Australian Medical Association Victoria Limited
293 Royal Parade
(PO Box 21)
PARKVILLE VIC 3052

Phone

Call here (Select "Training")